I had a bit of a shock when I heard the cashier announce my total bill at Fairprice @ HDB Hub today, Nov 3.
Yes, my trolley was full to the brim but I had bought no expensive meat or wine; mainly veggies, instant noodles, a few low priced cans of fish and peanuts, four packets of biscuits, and some bags of 3-in-1 beverages, with the two bags of Ovaltine being the most costly at $4.80 a bag. My fortnightly gifts to some oldies at Bendemeer Road.
Nothing that could justify a $93.05 bill!
Still I paid up and then parked my trolley to check.
My eyes almost popped out when i saw that I had been charged $30.47 for a packet of 3 carrots. For heavens sake, they were plain carrots; not organic or carats!
Went back immediately to the cashier to protest the incorrect charge. She was nonchalant and said that the scanner must have made a mistake.
I don’t know about scanner but this is what the price code on the packet of carrots showed and the item and amount boxed in pink were what was captured in the bill (below).
I got my refund but had I been less vigilant I could in one fell swoop have lost all my rebates and dividends from shopping one year at Fairprice.
I shudder to imagine if I were just a little illiterate old lady living on the margins having my public assistance wiped out by one scanner mistake and I won’t have been any wiser.
My experience should be an alert to all who shop at Fairprice to double-check their bills. If it happened to me, it could happen to you or your maids whom you send to shop on your behalf.